be-loved.app
An iOS app and web platform with personalized content and interactive scheduling for NEMT Provider BeLoved Transportation.
iOS Mobile App
The mobile app provides patients with convenient access to schedule rides, track their transportation, and manage their appointments on-the-go.
Project Overview
be-loved.app is a comprehensive platform designed for BeLoved Transportation, a Non-Emergency Medical Transportation (NEMT) provider. The platform includes both an iOS mobile app and a web interface that streamlines scheduling, tracking, and managing transportation services for healthcare appointments.
Our goal was to create an intuitive system that enables patients and healthcare providers to easily book and monitor transportation services while providing the transportation company with powerful tools to optimize their operations.
Project Details
Client
BeLoved Transportation
Year
2025
Services
Mobile App, Web Platform
Technologies
React, Node.js, PostgreSQL
Key Features
Interactive Scheduling
A user-friendly calendar interface that allows patients and healthcare providers to book transportation services with just a few taps or clicks.
Real-time Tracking
GPS-enabled tracking system that provides real-time updates on vehicle location and estimated arrival times to enhance the user experience.
Personalized Content
Customized user profiles and content delivery based on individual needs, preferences, and medical requirements.
Our Process
Research
We conducted extensive research on NEMT services, user needs, and operational challenges to inform our approach.
UX Design
Created wireframes and prototypes focusing on accessibility and ease of use for diverse user groups, including elderly patients.
Development
Built the platform using React for the frontend, Node.js for the backend, and integrated with PostgreSQL for data management.
Deployment & Training
Launched the platform and provided comprehensive training to both transportation staff and healthcare partners.
Results
The be-loved.app platform has transformed BeLoved Transportation's operations, significantly reducing scheduling conflicts and improving overall efficiency.
Patients now enjoy a more reliable and transparent service, with easy access to scheduling and real-time updates, leading to increased satisfaction and fewer missed appointments.
Increase in on-time arrivals
Reduction in scheduling errors
Increase in daily rides
Average user rating
Let us create a custom digital experience that elevates your brand and connects with your audience.
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